CLEAR ANSWERS CREATE CONFIDENT BOOKINGS

QUESTIONS TO ASK Before Booking

The right questions help you understand exactly what a supplier will provide, what it will cost and how they will look after their part of your wedding day.

1ASK 2CHECK 3CONFIRM
SEE THE QUESTIONS BACK TO THE PLANNER
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A professional supplier will welcome sensible questions.

You are not being difficult by asking for clarity. Good suppliers understand that you are making an important decision and will be happy to explain their service, prices and terms.

TAKE THE QUESTIONS WITH YOU

Download your Supplier Questions Checklist

Use the printable at meetings or during telephone calls, then keep each supplier’s answers together while you compare your shortlist.

See all wedding planning printables →
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PREPARE BEFORE YOU SPEAK

Give Every Supplier the Same Clear Brief

Suppliers can only provide useful answers when they understand the wedding you are planning. Have these details ready before contacting anyone.

01

Date and location

Give the full date, venue or area and any travel between ceremony and reception.

02

Guest numbers

Share your current estimate and explain whether the number is likely to change.

03

What you need

Describe the service, timings, quantities and any particular requirements clearly.

04

Budget range

Know your comfortable range so suggested options remain realistic for your plan.

01
AVAILABILITY & EXPERIENCE

Can They Confidently Deliver?

Begin by establishing whether the supplier is available and has the right experience for your venue, timings and type of celebration.

  • Are you personally available on our date?
  • How many weddings do you take on that day?
  • Have you worked at our venue or a similar one?
  • Can we see complete examples of recent work?
02
SERVICE & TOTAL COST

What Exactly Is Included?

Ask for a complete written quotation. Understand the service, hours, quantities, people and products included—not simply the headline price.

  • What does this quotation include?
  • Are travel, setup and pack-down included?
  • Which optional or additional costs may arise?
  • How long is the quotation valid?
03
PRACTICAL ARRANGEMENTS

How Will the Day Work?

Good planning lives in the practical details. Find out what the supplier needs from you, the venue and other members of your wedding team.

  • What access, space, power or meals do you need?
  • When will you arrive, set up and finish?
  • Who will be our contact before and on the day?
  • When do you need our final decisions?
04
PROTECTION & BACKUP

What Happens If Plans Change?

Unexpected situations are rare, but a professional should have clear terms, appropriate insurance and a sensible backup plan.

  • What is your cancellation or postponement policy?
  • What happens if you are ill or unavailable?
  • Do you hold appropriate business insurance?
  • When are deposits and balances due?
CATEGORY-SPECIFIC PROMPTS

Questions Worth Adding

The essentials apply to everyone. Add these prompts when speaking to particular members of your wedding team.

⌂VenueIs exclusive use included? What are the capacity, access, catering and finish-time rules?
◉PhotographerWho photographs the day? How many hours and final edited images are included?
▶VideographerWhat film lengths are supplied? How are sound, music licences and delivery handled?
✿FloristWhich flowers are seasonal? Who delivers, installs, moves and later collects arrangements?
♢Cake MakerAre tastings, delivery, setup, stand hire and allergen information included?
♫EntertainmentWhat equipment, space and power are needed? Is background music provided between sets?
➜TransportAre timings, ribbons, waiting time and a replacement vehicle covered in the price?
☆Hair & MakeupAre trials included? How many people can be prepared and what start time is required?
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PAUSE BEFORE YOU PAY

If an important answer is vague, ask again in writing

Do not rely on assumptions or a verbal “that should be fine.” Ask the supplier to confirm important details by email and make sure every promise that affects the service, price or wedding day appears in the contract.

THE FINAL BOOKING CHECK

Five Things to Confirm

1

The named supplier and exact wedding date are correct.

2

Every agreed service and inclusion is written down.

3

The total price and payment schedule are clear.

4

Cancellation, change and backup terms are understood.

5

You have read, agreed and retained the signed contract.

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